Mon–Fri · 8:30am–5:00pm
57 Alice Street, Biggenden QLD 4621 Reception (07) 4127 1404

Care for you.
Care for your family.

Safe, respectful healthcare for every stage of life. Here in Biggenden, our team is here to support your health and wellbeing.

  • Bulk-billing practice
  • Telehealth where appropriate
  • Care for all ages
Entrance to Biggenden Family Medical The practice entrance on Alice Street, with the Bulk Billing Practice sign on the door
Familiar faces. Local care.
Right now Mon–Fri 8:30–5:00
Billing A bulk-billing practice
Appointments (07) 4127 1404
Call reception to book
Or book online with HealthEngine ↗

In an emergency, call 000.

Consulting hours Mon–Fri
Weekdays 8:30am–5:00pm · closed for lunch 1:00–2:00pm · closed weekends & public holidays
Billing Bulk billing Private fees apply to some services. See fees
Waiting room with seating and views over the surrounding grounds Welcome to your local practice

A place to feel listened to.

At Biggenden Family Medical, we are committed to providing safe, respectful and comprehensive healthcare for all ages.

Our doctors, nurses and practice team work together to support you, from everyday health concerns to ongoing care.

SafeAccredited general practice care
RespectfulTime to be heard
ComprehensiveFrom newborns to seniors
Meet the people who care for you ↗
The practice building on Alice Street, with gardens and the Private Medical Practice sign
57 Alice Street, Biggenden

Look for the blue Private Medical Practice sign.

Get directions ↗

Care for the everyday.
Support for the long term.

General practice services for individuals and families, with care shaped around your needs.

Family & life-stage health

Infant, child, adolescent and family health, Indigenous health, antenatal and postnatal care, sexual health and family planning.

Prevention & ongoing care

Preventive health checks, screening, care plans and chronic disease management, including asthma, diabetes and heart disease.

Skin & minor procedures

Skin checks, mole and sunspot removal, skin cancer procedures, wound management, liquid nitrogen therapy and ear wax removal.

Vaccinations & travel

Immunisations and travel health advice. Speak with reception about the appointment you need.

Assessments & medicals

Driver licence, pre-employment and insurance medicals, ECG and respiratory assessment. Private fees may apply.

Additional support

Contraceptive implant insertion and removal, pregnancy tests, nutritional advice and pathology collection when available.

Not sure which appointment to book? Our reception team can help ↗

A little preparation.
A smoother visit.

Find the practical details for your next appointment.

  1. Call reception

    Phone (07) 4127 1404 to book. Tell us if you need a procedure, skin check, care plan or health assessment.

  2. Choose your time

    Standard consultations are 15 minutes for a single concern. Ask for a longer appointment for complex or multiple issues.

  3. Bring your card

    Your Medicare, Centrelink or Department of Veterans’ Affairs card, to every appointment.

  4. Stay in touch

    Reception can take a message for your doctor. Urgent matters are triaged by a nurse or GP.

Everything else you might want to know before you arrive, from fees to privacy.

Hallway with galah artwork outside the consulting rooms
Making an appointment

Call (07) 4127 1404 to book with reception, or book online with HealthEngine. If it is an emergency, call 000.

Standard consultations are 15 minutes for a single concern. Please ask for a longer appointment for complex or multiple issues.

Telehealth by phone or video is available where appropriate. Tell reception if you need a procedure, skin check, care plan or health assessment.

What to bring

Please bring your Medicare, Centrelink or Department of Veterans’ Affairs card to each appointment.

Bulk billing & private fees

We are a bulk-billing practice. Some services are not covered by Medicare and attract a private fee. Please confirm fees with reception when booking.

Employment medicals
ECG and spirometry attract additional charges
from $150 + GST
Commercial driver licence medicals$200 incl. GST
Insurance & superannuation forms
Depending on complexity
from $200 + GST
Speaking with your doctor & email

Reception can take a message while your doctor is consulting. Urgent matters are triaged by a nurse or GP.

Email is for administrative matters only. Please do not use email for urgent clinical issues. Clinical information is only emailed with your consent.

Your health information & privacy

Your medical record is confidential and securely stored. Information is shared with your consent or when required by law.

You may request access to your health information in writing and discuss the request with your doctor. Ask reception for the practice’s full privacy policy and information about My Health Record.

This website has no patient enquiry form, analytics or advertising trackers. Phone the practice for clinical enquiries.

Feedback & complaints

Speak with your doctor, nurse, reception or the Practice Manager. You can also provide feedback through our suggestion box or by email.

If your concern remains unresolved, contact the Queensland Office of the Health Ombudsman on 133 646.

Your local care team.

Working together to support the health of our community.

Dr Clay Rowe outside the practice entrance
Dr Clay RoweGeneral Practitioner · Practice Principal
General practitioners
  • Dr Clay RoweGeneral Practitioner
  • Dr Tatenda TapesanaGeneral Practitioner
  • Dr Frances WongGeneral Practitioner

Good care starts with a conversation.

(07) 4127 1404

For appointments and enquiries, call our reception team or book online. In an emergency, call 000.

Visit us

57 Alice Street
Biggenden QLD 4621

Opening hours

Monday–Friday: 8:30am–5:00pm
Closed for lunch: 1:00pm–2:00pm

Saturday, Sunday & public holidays: closed

Contact reception

Administrative matters only · Fax (07) 4127 1697